Personas: Card SafeZone

Christy the Cautious Card Holder

Photo credit: colorblindPICASO / Foter.com / CC BY-NC

Description: 

  • Owns a smartphone. 
  • Uses credit / debit cards several time a day
  • Carries very little cash.

Values

Safe use of credit / debit card safety.

Actions

At point-of-sale, uses “Card SafeZone” to make go/no go decision to use debit / credit card.

Randolph the Resourceful Retailer

Photo credit: Alex E. Proimos / Foter.com / CC BY-NC

Description: 

  • Owns a smartphone. 
  • Wants to promote credit / debit card protection.

Values

Providing card safety because it can attract shoppers and increase business revenues.

Actions

Signs up with Banks and Credit card issuers so that business can be recognized as a “Card SafeZone”

Barbara the Breach Adverse Bank Card Issuer

Photo credit: cuirbouilli2 / Foter.com / CC BY-NC-SA

Description: 

  • Forward thinking technology company that want to promote credit / debit card protection.
  • Wants to earn revenue from increased credit / debit card use. 

Values

  • Public image is important.
  • Wants to promote Bank as safety and security minded.

Actions

  • Signs up with “Card SafeZone”.
  • Provides credit / debit card breach information to “Card SafeZone”.
Aaron the Alert Card SafeZone Admin

Photo credit: Elvert Barnes / Foter.com / CC BY-SA

Description: 

  • Wants ease of controlling the system
  • Wants access to information about the system

Values

  • Quick control of the system
  • Dashboards with information about system

Actions

  • Controls operation of the system